Introduction

Thank you for visiting Team X BD. We value your satisfaction and strive to provide the best products and services. If you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the conditions under which refunds may be granted for products or services purchased through our website (teamxbd.top).

Eligibility for Refund

To be eligible for a refund, you must meet the following conditions:

• You must request a refund within 30 days of your purchase or service activation.
• The product or service must not be used or accessed beyond the point of cancellation.
• You must provide valid proof of purchase, such as an order confirmation or receipt.
• For digital products or services, if the content has been downloaded, accessed, or used, a refund will not be issued.

Refund Process

If you are eligible for a refund, please follow the steps below to request it:

• Contact our support team at support@teamxbd.top with your order details, including your order number, the product or service you wish to return, and the reason for your refund request.
• We will review your request and notify you of the approval or rejection of your refund within 7 business days.
• If your refund is approved, we will process the refund to your original payment method within 14 business days.

Exceptions

The following items are non-refundable:

• Digital products (themes, plugins, software) once downloaded or accessed.
• Custom or personalized services tailored to specific needs.
• Any product or service marked as non-refundable at the time of purchase.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company or payment provider. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at support@teamxbd.top.

Changes to This Refund Policy

We may update our Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. You are encouraged to review this Refund Policy periodically for any changes. By continuing to use our website and services, you agree to the updated Refund Policy.

Contact Us

If you have any questions about our Refund Policy, please contact us:

• Email: support@teamxbd.top